Shipping & Delivery Policy
At Painovo Ltd, we strive to provide efficient and reliable shipping services to ensure that our customers receive their orders promptly and securely. Below are the details of our shipping and delivery procedures:
1. Shipping Methods
We offer international shipping via reputable carriers such as DHL and USPS. Our shipping is discreet to ensure the confidentiality and safety of our customers’ orders, especially since the products we handle are fragile and require careful handling.
2. Shipping Costs
The costs associated with shipping may vary depending on the destination country and the documents required for the importation of foreign medication. However, we handle all shipping logistics and associated costs for our customers, providing a hassle-free experience.
3. Shipping Times
Shipping times may vary depending on the destination country and customs procedures. However, we aim to dispatch all orders within 14 days of payment confirmation, ensuring timely delivery to our customers worldwide.
4. Shipping Restrictions
We understand that many countries have restrictions on the importation of certain medications. That’s why we take care of all the necessary legal procedures to ensure that our clients, even in restricted countries, can access the weight loss medications they need.
5. Order Processing Times
Order processing times depend on when customers issue complete payment for their medication. Once payment is received, we promptly handle the necessary documents and dispatch the medication to our customers.
6. Order Tracking
Customers will receive constant updates about the status of their packages, including tracking information, so they can monitor the progress of their orders until delivery.
7. Delivery Confirmation
Delivery confirmation is done at the client’s doorstep or shipping address, ensuring that orders are received securely and in good condition.
8. Shipping Disclaimers
While we make every effort to ensure timely delivery, we acknowledge that delays may occur due to unforeseen circumstances such as customs processing or logistical issues. In such cases, we take full responsibility for resolving any delivery issues until the order reaches our customer’s hands.
For any questions or concerns regarding shipping and delivery, please don’t hesitate to contact us via our contact page or email at [email protected]
We value your trust and aim to provide a seamless shipping experience for all our customers.