Terms and Conditions
Introduction
Welcome to Painovo Ltd (“Painovo,” “we,” “us,” or “our”). These Terms and Conditions govern your use of our website and the services provided by Painovo. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use our website or services.
2. Description of Services
At our core, we are driven by a singular mission: to make essential medications for pain relief, pain management accessible to all, regardless of geographical boundaries. We retail pain relief and pain management medications to countries where access is limited or restricted.
3. Product Information
We provide a range of weight loss medications, including oxycontin, oxycodone, codeine and medications like tramadol. These medications come in packs of different doses, each with its own price. Prices may vary depending on the country to which the medication is being shipped.
4. Ordering Process
To order medication, users navigate to the product page and request medication by clicking “Request Medication” and providing their details for personalized assistance from our Patient Support Team. Users will receive a detailed quote via email, including the medication cost, Named Patient fee, shipping, and duties/taxes. Upon acceptance of the quote, an order confirmation with payment details will be sent. Once payment is received, our team will source and ship the medicine, providing updates throughout the process. Medication will be delivered via trusted couriers like DHL or UPS.
4. Shipping and Delivery
We proudly offer international shipping to most countries worldwide, except for Cuba, Iran, North Korea, Sudan, and Ukraine, due to legal restrictions. Additional shipping fees may apply to cover the cost of international shipping and handling, which will be clearly outlined at checkout. Our experienced team handles all necessary documentation related to shipping and import regulations, ensuring compliance and peace of mind for our customers.
5. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
6. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Painovo Ltd or its licensors and is protected by copyright laws.
8. Limitation of Liability
In no event shall Painovo Ltd be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or services.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us via our contact page or directly via email at [email protected].